Royal Thai Cuisine

Reviews

• ★ ★ ★ ★ ☆
  Mango Chicken was fantastic. Party of 6 and we all enjoyed the food and atmosphere. Service is pleasant but there is a lot of reaching across people with full bowls. Makes me nervous.
  By Barb Stuhlemmer, March 13, 2017
• ★ ★ ★ ★ ★
  After travelling to Thailand, we fell in love with Thai cuisine. Royal Thai is our go-to for Asian take-out. Lee makes GREAT fresh Thai dishes. My favourite: Best Mango Salad. Ever.
  By Doris Maier, January 30, 2017
• ★ ☆ ☆ ☆ ☆
  This is kind of an unusual review. We ordered online from this restaurant accidentally because it has the same name and a similar logo to a restaurant down the street in Ottawa. Totally my mistake, and as soon as we realised I called to cancel. Although this was my mistake, the guy I spoke to on the phone immediately told me that they've had this happen before, but they don't do anything to confirm orders. He was unable to offer even a partial refund or a gift card for the amount ordered. He told me that although this happens, the restaurant sees no onus on themselves to confirm orders placed online by phone, which is a fairly common practice. I worked for seven years in a restaurant and I know that this kind of thing happens. It would never have occurred to us not to find a way to work with a customer the first time it happened or to just let it keep happening. Maybe the food here is great, maybe it's not. But I feel like the shockingly bad customer service I experienced by phone could easily translate to a bad experience in the restaurant. I certainly wouldn't come here if you have any out of the ordinary needs or requests, and will never visit them myself.
  By Janet Bufton, August 06, 2016

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About Royal Thai Cuisine in Barrie